Interview with Inge Silverman about her life and experience working at Harzfeld's department store. She recounts the story of her and her family's immigration from Germany in 1936, escaping antisemitism ahead of World War II, and joining other family; her mother being hired at Harzfeld's, and later working for Cricket West. She discusses going to work at Harzfeld's herself as a teenager, working in sales and modeling clothes for customers, owner Siegmund Harzfeld's reputation for generosity and kindness with his employees, and later working for City National Bank and Beth Shalom Synagogue. She describes moving to Dallas in 1960, returning to Kansas City in 1970, and finding the retail landscape different and less high end due to market changes; and discusses the change from full service sales model to customers shopping on their own, noting what modern stores still provide additional service. She also recalls her mother's friendship with painter Thomas Hart Benton and his wife Rita.